About CustomerInspire
Over a decade of excellence in customer loyalty and engagement solutions
Transforming Customer Relationships
Founded with a vision to transform how businesses connect with their customers, CustomerInspire has grown into a leading provider of loyalty and engagement solutions across multiple industries.
With over a decade of experience, we've pioneered innovative approaches to customer loyalty, engagement analytics, campaign management, coupons, and co-branded credit card programs.
Our success is reflected in our exceptional client retention rate of over 8+ years, a testament to the value and results we consistently deliver to our partners.
Meet Our Executive Team
Our diverse team of industry veterans brings together decades of experience in loyalty marketing, technology innovation, and customer engagement strategy.
Fawzy Salam
Co-founder & Chief Executive Officer
Fawzy brings over 30 years of experience in customer loyalty and digital transformation. Prior to co-founding CustomerInspire, he held executive positions at leading global loyalty companies where he spearheaded innovative programs for Fortune 500 clients.
Under his leadership, CustomerInspire has expanded into multiple markets across Asia, the Middle East, and North America, with a particular focus on the airline, retail, and financial services sectors.
John Blessen P.P
Co-founder & Chief Marketing Officer
John is a marketing visionary with 20 years of experience in customer engagement strategies and brand development. His innovative approach to loyalty marketing has helped shape CustomerInspire's unique value proposition in the market.
Before co-founding CustomerInspire, John led marketing teams at several global agencies, where he developed award-winning campaigns for major brands in the hospitality, retail, and airline industries.
Sandheep G.R
Co-founder & Chief Technology Officer
Sandheep is the technological visionary behind CustomerInspire's innovative platform. With 12 years of experience in software development and AI-driven solutions, he leads our engineering team in developing cutting-edge loyalty technology.
Prior to co-founding CustomerInspire, Sandheep was the Head of Technology at a leading fintech company where he pioneered several patented technologies in the payment and rewards space.
Sunil V.V
Director of Product Management
Sunil brings 20 years of product management expertise to CustomerInspire, where he leads the strategic development of our loyalty and engagement platforms. His customer-centric approach has been instrumental in creating solutions that deliver measurable business impact.
Before joining CustomerInspire, Sunil held senior product roles at several enterprise software companies, where he successfully launched multiple award-winning products in the customer engagement space.
Comprehensive Solutions
With over a decade of experience, we've developed comprehensive solutions across the entire customer engagement ecosystem.
Loyalty Programs
Customized loyalty solutions that drive repeat business and increase customer lifetime value across various industries, from points-based systems to tiered membership programs.
Analytics & Insights
Advanced analytics that transform customer data into actionable insights, driving strategic decision-making with predictive modeling and behavioral analysis.
Campaign Management
End-to-end campaign solutions that engage customers at the right time with personalized offers and communications across multiple channels and touchpoints.
Digital Coupons
Innovative digital coupon solutions that drive acquisition and increase basket size while providing valuable customer insights through targeted, personalized offers.
Co-Branded Credit Cards
Strategic co-branded credit card programs that enhance customer loyalty while creating new revenue streams through innovative partnerships with financial institutions.
Customer Engagement
Multi-channel engagement strategies that create meaningful connections with customers across their journey, from acquisition to advocacy and long-term retention.
Our Global Presence
With offices across Asia, the Middle East, and North America, we serve clients around the world with localized expertise and global best practices.
1Singapore Headquarters
CustomerInspire Pte Ltd
10 Anson Road,
International Plaza,
#26-04, Singapore 079903
2Bangalore Technology Center
Hustlehub Tech Park, 36/5,
Somasundarapalya Main Rd,
ITI Layout, Sector 7,
Somasundarapalya,
Bengaluru, Karnataka 560102
Core Principles
These principles guide everything we do, from product development to client relationships.
Innovation
We constantly push boundaries to develop cutting-edge solutions that keep our clients ahead of the competition in the rapidly evolving loyalty landscape.
Customer Focus
We put our clients' needs at the center of everything we do, ensuring their success is our success through deep understanding of their business challenges.
Integrity
We operate with transparency and honesty in all our dealings, building trust with clients and partners through ethical business practices and accountability.
Excellence
We strive for excellence in every aspect of our work, from product development to customer service, setting high standards and continuously improving our solutions.
Collaboration
We believe in the power of teamwork, both within our organization and in partnership with our clients, fostering an environment of open communication and shared success.
Adaptability
We embrace change and continuously evolve our solutions to meet the dynamic needs of the market, staying agile and responsive to emerging trends and technologies.
Get In Touch
Have questions about our solutions or want to explore how we can help your business? Our team is ready to assist you.
Contact Information
General Inquiries: [email protected]
Support: [email protected]
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (Local Time)
Weekend: Closed
Ready to Transform Your Customer Relationships?
Join the hundreds of businesses that have revolutionized their customer engagement with CustomerInspire.
